Auction Process

PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY BEFORE BIDDING

WHO WE ARE AND HOW TO CONTACT US
Impulsedecisions.com is a site operated by Impulse Decisions Ltd (”We”). We are registered in England and Wales under company number 07246826 and have our registered office at 9 Cardale Court, Cardale Park, Harrogate, HG1 2PW. Our VAT number is 114601263.

To contact us, please email info@impulsedecisions.com or telephone our customer service line on 01423 531 682.

 
3. AUCTION PROCESS
 
3.1. If you participate in a live or silent auction at any in-person event, you will be required to complete the bidding sheet and auction booklet (“Forms”) for the item(s) you wish to bid on. Should your bid(s) be successful, you will be asked to sign a Promissory Note which forms a legally binding contract committing you to purchase the products.
 
3.2. You acknowledge and agree memorabilia and second hand products are in their very nature not likely to be in a brand new condition and may contain blemishes and discrepancies.
 
3.3. All silent auctions take place on behalf of the event owner (i.e. the person that is organising the event at which the silent auction take place). We act as an agent on the event owner’s behalf in relation to the silent auction (unless we explicitly state we are the event owner) and all bids and promissory notes will be entered into on the event owner’s behalf. All payments will go to the event owner but please note that, where we are not the event owner, the event owner pays to us a commission in respect of our services of the holding of the silent auction. The ultimate beneficiary of the payment (e.g. the event owner or a charity) will be noted in the event or auction catalogue.
 
3.4. Where there is a reserve your bid must be equal to or exceed the listed ‘Reserve’ price otherwise it will be void.
 
3.5. You can bid as many times as you want but you may end up with more than one product if you do this if there are multiple quantities of such product.
 
3.6. A contract for the purchase of the item is formed:
3.6.1. We notify you that you are the winner of the auction;
3.6.2. You will be required to sign a Promissory Note and make the payment due as stated on the promissory note; and
3.6.3. We issue you with a voucher for the product by email (if the product comprises an experience or travel product), by post or in-hand, or we will deliver the product to you within 14 days of payment (if otherwise), in each case using the details you provide on the Promissory Note. Delivery charges will apply if you require delivery outside of the UK.
 
3.7. Please note that if you are successful in the auction you will be committed to making the purchase of the item. Notwithstanding the foregoing, you can retract your bid within 24 hours of our notification that you are the winner (“Retraction Period”). Sometimes you may be required to pay a deposit at the event and then the remaining amounts to be paid at a later date. All amounts are payable and non-refundable except that if you retract your bid within the Retraction Period we will retain the amount above the reserve amount which will be paid to the beneficiary and we will deduct from the remaining amount, any expenses and costs we incur as a consequence of the retraction including the Retraction Amounts (as applicable) (in each case, details of which will be provided to you). If you pay a deposit but fail to pay the remaining amounts for the product, we will pay 25% of this to the beneficiary of the event and retain the remaining amount. This clause does not affect your statutory rights. For the purpose of this clause, Retraction Amounts means: any card fees incurred; and either
3.7.1.1. £300 for a bid placed on an outside Europe Experience or;
3.7.1.2. £200 for a bid placed on a UK & European Experience or;
3.7.1.3. £200 for a bid placed on memorabilia.
 
3.8. If the product you have bid for includes Travel, please note that unless explicitly stated in the auction catalogue, no flights or transfers will be included and you will be responsible for organising you own flights and transfers.
 
 
To see our full terms and conditions, please visit https://impulsedecisions.com/terms-and-conditions-of-sale/
 
 

COMPANY REGISTRATION: 07246826 | VAT NUMBER: 114601268