This is a varied and fast-paced position and suitable for an individual who is pro-active and has excellent communication skills

Key Responsibilities:

• – Identify Business Goals and Individual Objectives, ensure it’s communicated to all staff effectively.
• – Continuous communication improvement internally and externally.
• – Provide a safe working environment for all staff.
• – Create staff surveys, review results and implement any changes.
• – Keep up-to-date with the H&S regulation and implement any changes if required, in particularly relating to Covid-19. Review safety measures and Hybrid working model.
• – To be responsible for any upgrades of services, equipment, furniture and provide cost effective solutions where needed.
• – Contract and Supplier Management – Review our suppliers and their strategies to ensure we are receiving value for money.
• – Recruit and retain high quality employees to meet the business needs.
• – Train and Develop, Support employees in their roles and professional growth. Identify any gaps for development in order improve business performance.
• – Ensure legal compliance and best practice. Promote diversity and best practice with organisational requirements and values.
• – Organising induction plans for the new employees, and ensure they settle well in the business, and understand company culture.
• – Staff Engagement, Working closely with Social Committee to arrange monthly socials and pay extra attention to staff wellness and mental health, provide improvements where necessary.
• – Reward and Recognition, Review and maintain a fair, transparent and cost-effective pay and reward system which is clearly communicated to all employees. Provide rewards to employees in the form of personal development and career opportunity.
• – Assisting Managers and Directors when needed, whether it’s staff performance or personal development.
• – Arrange relevant team/departmental meetings and quarterly business meetings. Prepare presentations and gather information for the meetings.
• – Order stationary, and necessary supplies for the office i.e. milk, water.
• – Ensure the event team have appropriate supplies for the event delivery i.e. event boxes, prom notes, pens.
• – Prepare Payroll reports, and gather information on the events worked and commission. Ensure accurate and timely processing of employee salaries and benefits.
• – Assisting other departments when needed, i.e. credit control, event inputting, bookings, marketing.
• – Souring new experience packages, and ensuring appropriate contracts are in place.
• – Review any invoices, staff expenses, bank statements.
• – Organise staff events, and charity days.
• – Support CEO with any ad hoc duties.
• – Manage staff holidays, and absences.
• – Oversee all the IT and telephone systems within the office, from setting people up to dealing with any queries.
• – Support Homeworkers whether it’s regular check ins, or ordering any supplies.
• – Support the event staff with booking of accommodation and transport.

Qualities:

• – Proven experience as a PA/Office manager.
• – HR experience is essential.
• – Excellent communication and interpersonal skills, with a friendly and professional demeanour.
• – Strong Organisation and time management abilities with the capability to prioritise tasks effectively.
• – Attention to detail and the ability to maintain accuracy in a fast-paced environment.
• – Proficient in using the office software and equipment, including Microsoft Office, Teams, Excel.
• – Ability to handle confidential information with discretion and maintain a high level of professionalism.
• – Ability to work occasional events out of office working hours and weekends.
• – Ideally first aid and mental health first aid trained.

Reporting to: CEO
Job Type: Full-time
Benefits: Company events, Company pension, Free fitness classes
Schedule: Monday to Friday
Ability to commute/relocate: Harrogate: reliably commute or plan to relocate before starting work (required)