Join the Impulse Team

We are a leading charity fundraising, event management and corporate hospitality company specialising in charity auctions, supplying bespoke corporate hospitality and experience packages.

At Impulse Decisions it is our mission to offer the best possible service with a winning attitude. Our people are at the heart of everything we do and every member of our team works hard to ensure that each client receives the service and attention that we would expect if we were in their position.

We value integrity, honesty and loyalty but also strive to be innovative, courageous and ambitious.

Take a look at our current vacancies or submit your CV for future roles that may come available.

Current Vacancies

This is a varied and fast-paced position and suitable for an individual who will ensure smooth running of our experience bookings whilst supporting events team, and who is also customer focused with excellent communication skills and a flexible, creative approach.

Key Requirements:
Working directly with our suppliers and venues to schedule and book our clients for experiences and trips away
Point of contact for any issues and handling any booking queries
Be able to multitask and excellent eye for detail
Coordinating travel and hotels
Post event administration and data inputting
Keeping database up to date at all times
Proficient user of Excel, Outlook and Microsoft Teams
Excellent level of customer service, understand client requirements and be able to develop client and supplier relationships

What to expect:
Ongoing training and career development opportunities,
Competitive salary and yearly bonus
Great company benefits such as Group PT Session every Monday,
Monthly team social activities
Opportunity to help with the delivery of Impulse services at events across the UK

As a Product and Experiences Coordinator you will be responsible for sourcing bespoke experience packages and setting contracts in place with the preferred suppliers. The experience packages could vary anything from Michelin Star dining, and luxury escapes at some of the world’s most desirable destinations to hospitality packages across the globe.

You will learn all aspects of the business and have the opportunity to travel with the team, develop your own skillset within sales and events, plus develop from a personal perspective.

Key Responsibilities:
Securing the most competitive rates and conditions within the market,
Ensure the Contracts and legalities of any documents are kept up to date,
Maintaining and sustaining long-term mutually beneficial relationships with suppliers,
Managing the briefs to ensure that the contracted package is delivered to the exceptional standards and booking process is clearly communicated,
Provide detailed package descriptions to the relevant teams and update where necessary,
Act as the key contact for various teams within the business,
Working closely with the Bookings team to develop short/long term opportunities,
Drive business forward to ensure high standards and exceed clients’ expectations,
Increase efficiency and maximise performance and value,

Key Requirements:
Previous experiences within events or working with a Tour Operator
Exceptional interpersonal skills and phone manner,
Must have commercial mindset,
Highly numerate and analytical skills with the ability to make decisions based on complex information and strong commercial insight,
Must be extremely organised, and ability to work in a fast-paced environment,
Excellent communication and presentation skills with proven ability to communicate at all levels with strong written and spoken English,
Must have a positive attitude to all aspects of life, including work, physical and mental health,
Must be willing to go the extra mile to help drive the business forward,
Have Full UK Driver’s Licence.

What to expect:
Ongoing training and career development opportunities,
Competitive salary and commission
Great company benefits such as Group PT Session every Monday,
Monthly team social activities
Opportunity to help with the delivery of Impulse services at events across the UK

Apply Now
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Meet the Impulse Team

James Marsden

CEO

Nick Birch

Finance Director

Will Ferguson

Director of Fundraising

Tom Hesketh

Director of Hospitality Sales

Heidi Merrin

Marketing Director

Maria Brasaite

Office Manager

Aimee Locke

Senior Event & Auction Manager

Freya Crosby-Close

Experiences and Bookings Manager

Chloe Goodall

Accounting Manager

Stephanie Johnstone

Bookings and Experience Assistant

Libby Addyman

Bookings and Experience Assistant

Joe Aikman

Fundraising Partnerships Executive

Mila Baba

Bookings and Experience Assistant

Will Clough

Senior Graphic Designer

Ben Buckley

Hospitality Sales Manager

Luke Edwards

Client Partnership Manager

Igor Popovych

Finance Assistant

Samantha Paterson

Finance Assistant

 

Brittany Papple

Events and Auction Coordinator

Eddy Levin

Junior Graphic Designer

Guy Burroughs

Key Account Manager