Lapland

"Impulse Decisions were fantastic in their response and planning for the birthday trip of a lifetime to Lapland! They went above and beyond to make the little details special such as arranging a champagne in the hotel room. Everything ran smoothly on the other side for excursions and the check in process and payments were easy. The hotel was stunning and the food was incredibly - a well picked hotel. Thank you very much!"

"Fantastic experience in Lapland from Impulse decisions, really helpful team, I can't recommend them enough."

"We purchased or Paris luxury weekend with Impulse Decision via a silent auction and cannot believe the wonderful service we recieved, especially from out point of contact Mila. The package includes a host of amazing extras including the Grance V England 6 Nations game, a Champagne meal and show at the Moulin Rouge to name just two. Cannot wait to arrive out our luxury hotel and explore Paris, thanks again team, especially Mila."

"Mila & Libby were a pleasure to deal with, very helpful with me regards to finding the right dates for our trips and booking additional experiences on our behalf whilst we are there. My busy schedule meant a bit of back and forth to keep checking availability of the hotels to then locate suitable flights. The ladies at Impulse Decisions have the patience of saints and always responded swiftly! Mollie in accounts was also a pleasure. We are now looking forward to a long weekend in Paris and then a week in Tuscany with peace of mind that everything has been taken care of... How exciting!"

"I cannot praise Mila enough for organising our trip to Paris. Then rearranging the trip for us after I underwent foot surgery and was unable to fly. One email to Mila with new dates and she had everything sorted from hotel to trips without any delay relieving me of the stress of worrying whether we would be able to still go on holiday. I would highly recommend Mila and look forward to our trip to Paris."

"I worked with Mila on my bookings for a Paris trip that I purchased at a charity auction, and she was nothing but outstanding to work with. She was prompt in reaching out and answering all my many questions as well as working with my dates to get everything booked. I would use Mila again for any of my hospitality needs. Thanks so much Mila you made booking my husband's birthday trip in Paris a breeze. Now to go and enjoy in a few weeks."

"I booked a trip to Iceland with Impulse Decisions and they have been excellent from the very beginning to the very end - Mila there was very helpful with the booking and excursions. I would highly recommend them, their communication and service is excellent - Thank You All !!"

"Mila has been very helpful in arranging (and then re-arranging) our trip to Iceland. Thank you (The re-arranging was because we changed our plans and she very kindly changed our bookings for us) She communicated well and kept us updated on the progress of our bookings. The hotel that was selected was perfectly located to enjoy the best of the city (Reykjavik). The staff at the Sand Hotel were exceptional. Mila also arranged a trip to the Blue Lagoon, which even though it was windy and raining, was still incredible. Thank you"

"They provided exceptional service ensuring prompt and fantastic service customer service in the booking of my first trip booked to go to Iceland. Even going the extra mile to upgrade the room, make tour suggestions and provide general information. Big shout out to Mila who was the booking exec I dealt with - brilliant customer service - thank you👍"

"Mila gave me a 5 star personal service that really stood out. I needed to change my auction prize and was delighted with the new holiday to Thailand"

"We received excellent service from Mila, easy to arrange our holiday, great correspondence with quick replies to questions, very helpful, and our holiday went smoothly. The hotel was also fantastic, really happy with the service provided."

"This is the first time I have dealt with Impulse Decisions & they have been an absolute delight to deal with from the start. The whole experience has been one of friendliness & expertise. Any questions or changes we have requested they have got back to us promptly & helped us to tailor our holiday around our specific family circumstances. We are all excited & looking forward to our holiday adventure in Tuscany & they have been very helpful to make this happen."

"Thanks to impulse decisions and Mila, we had the most wonderful experience in Marrakesh. There was no stone left unturned in the planning and organisation of our trip and various excursions. Everything was perfect. I would highly recommend!"

"Having selected a Tuscan holiday at a charity ball the team at the ball were most helpful in the initial phases. Mila my experience and booking assistant from Impulse Decisions was such a big help offering advice and choices for the villa selection. So far I can definitely recommend Impulse Decisions as a very helpful and thoughtful company to work with."

"I recently won a holiday through an auction and couldn't be more impressed with the service I received. From the moment I was notified of the win, the team was incredibly quick to respond to emails and made the entire booking process smooth and stress-free. Every step was handled efficiently and with great professionalism – they were clear, helpful, and genuinely keen to ensure everything was sorted as quickly as possible. It's not often you come across such prompt and friendly communication, and it really made the experience even more exciting. Highly recommend!"

"Hi thanks for the excellent service while book my holiday. The process was very easy and Mila sorted everything out for me. Thanks would definitely use again."